IT Engineering Team Lead in Berlin, with 9 years across Canada and Germany. I started on the service desk, so I know which tickets matter and which ones are dangerous. Now I automate identity, devices and support with code, keep auditors happy, and measure whether it all actually works.
// every number and fact on this page is real and comes from my own work
// what I do now · Taktile
Taktile is a Series C fintech. I lead IT engineering for about 250 people working remotely and across offices in Berlin, Munich, New York and Iași. If I've done something twice, the third time is a pull request.
// side projects
My side projects run on a made-up test company, Meridian: 230 people, 14 countries, an IT team of three. Its data is fake so I can show you everything. The test results are real.
"terraform plan" for people. Who has access to what lives in GitHub, every change is a reviewed pull request, and leavers lose access automatically.
Answering how-to questions from the IT team's approved guides. New guides are drafted from solved tickets, and a person approves each one.
// how I work
Repeat work becomes a script, a pull request or a pipeline. Future me says thanks.
I test my own work hard, publish the weak spots, and only quote numbers I can back up.
Automation handles the routine. Anything that touches access or security gets a human decision.
Decisions in writing, help in minutes, and an office that just works when people do come in.
// git log --career
9 years of IT for remote and hybrid companies, in Canada, the US and Germany. I've done every layer for real, so I design automation around what actually breaks.
Promoted to team lead within 10 months. Own IT, device management and IT compliance for a hybrid fintech across four offices.
Automated about 40% of user-access tasks with Okta workflows, ran the full device lifecycle for 160+ devices at 99% compliance, and led ISO 27001 and GDPR audits.
Three roles in under two years. Scaled IT as the company grew from 100 to 450+ people, and automated more than 60% of manual IT work with Jamf, Intune and UniFi.
Supported 1,000+ Microsoft 365 users and set up networks for 60+ locations across North America, with Windows servers and VMware behind them.
Where it started: small-business networks, and getting back data people swore was gone.
// stack
// verified
EU and Canadian citizen: fully authorized to work anywhere in the EU, and open to roles elsewhere with visa sponsorship. Fast replies are kind of my thing.
